Flying Forward: Pacific Coast Jet Soars with Integrated Operations

Founded in 2006, Pacific Coast Jet is a leading private jet charter company based in Oakland, California. The flight department is comprised of six dispatchers and 33 pilots who manage and operate a fleet of 22 aircraft, predominantly composed of light jets. Top business priorities for the department involve managing legal limitations, optimizing airplane utility, and ensuring the safety of crew and passengers.

Centralizing Operations with ForeFlight

Prior to implementing ForeFlight, Pacific Coast Jet faced the challenge of using multiple disjointed systems for critical flight operations such as planning, analysis, and weight and balance calculations. This decentralized approach led to data inconsistencies and increased workloads for dispatchers and pilots. 

Streamlined Processes and Increased Efficiency

With the adoption of ForeFlight in December 2022, Pacific Coast Jet experienced a notable shift towards streamlined operations. By consolidating its flight planning functions into a single, integrated platform, the company reduced complexities and inefficiencies associated with using multiple software systems were eliminated. Dispatchers and pilots now have access to reliable, real-time data, enabling them to make informed decisions swiftly and efficiently.

Enhancing Operational Awareness and Safety

ForeFlight's comprehensive suite of solutions, including Dispatch, Runway Analysis, Weight & Balance, and later added Fuel Analysis. The inclusive offering simplified day-to-day operations and enhanced the overall safety of Pacific Coast Jet's flights. The platform also provides a centralized source of truth, ensuring that all team members have full visibility into critical aspects of flight planning and execution. This increased operational awareness has empowered the flight department to mitigate risks proactively and prioritize passenger safety.

Positive User Experience and Adoption

One of the key success factors of ForeFlight's implementation at Pacific Coast Jet is the user-friendly interface and the support provided during the transition. The flight department received thorough training and ongoing support from ForeFlight, facilitating a smooth adoption process. Pilots also quickly embraced the platform because of its intuitive design and functionality, leading to improved collaboration and communication between crew members.

“In almost 20 years, I’ve used a number of different flight planning software. This one is the best, in my opinion. I love it; I love working on it. I think that it’s money well spent for us. “

Eric Peru, Operations, Manager, Pacific Coast Jet

Driving Business Success and Client Satisfaction

By leveraging ForeFlight, Pacific Coast Jet has optimized its internal processes and enhanced its ability to deliver exceptional service to clients, resulting in:

• Enhanced flight experiences
• Increased reliability
• Elevated client satisfaction
• Seamless trip execution
• Optimized operations

The successful integration of ForeFlight has empowered Pacific Coast Jet to overcome operational challenges and enhance safety standards. It has also enabled the company to deliver unparalleled service to clients while leveraging innovative technology to remain competitive and uphold its position as a leader in the private jet charter industry.

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